Published: 2004-09-01
Applies to:
- Content Studio all versions
Type: Bug
Symptoms
When an administrator tries to verify a user registered in Content
Studio the error -2147217873 "Violation of UNIQUE KEY constraint
'Cstr_Users_DomainUsers'. Cannot insert duplicate key in object 'tbl_Users'
".
Cause
There is an unhandled exception i Content Studio that occurs when Content
Studio tries to verify a user with the same domain\loginname as an
already registered user but with another SID.
This registered user has been removed from Active Directory, NTLM or
the local server after that it was registered in Content Studio. Later a user
with the same domain\loginname is recreated and this new object is going to be
registered Content Studio sees a new user since the internal SID is
different from the original one. In this situation Content Studio tries to
insert the object and the database refuses this since the combination of
domain\loginname must be unique.
Resolution
Simply unregister the old user from Content Studio.
Status
This is a known error that has been confirmed and will be fixed in later
version of Content Studio version 4.